![]() Make sure the correct scanner is selected.If you see a EPSON Scan cannot be started window, click No.OS X: Open Applications > Epson software, then double-click EPSON Scan Settings.Select EPSON Scan > EPSON Scan Settings (or EPSON, then EPSON Scan, and then EPSON Scan Settings). Windows (other versions): Click Start or and select Programs or All Programs.Windows 8.x: Navigate to the Apps screen, then select EPSON Scan Settings.Make sure Epson Scan is set up correctly for your connection type.If your product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the computer) that has its own A/C adapter when more than one hub is connected to the computer.Make sure your product is turned on and securely connected to your computer or USB hub.I see the message Cannot communicate with the scanner error message when I run EPSON Scan. ![]()
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